Discrepancy in employee verification soars across sectors: Report
BENGALURU: Sectors like banking, BPO, FMCG, retail, manufacturing, pharma and healthcare displayed background screening discrepancy percentages higher than the industry average of 9.4 % in Q3, 2020, according to a new report. The discrepancy in employee verification across sectors, too, increased significantly in 2020.
According to the Trends Report quantifying the hiring trends and qualifying the nature of discrepancy patterns in India, curated by US-headquartered background screening firm First Advantage India, the increase in discrepancy percentages were higher in Q3 as compared to Q2. Out of these, discrepancy percentages in male were higher at 10% as against 8% in female verified cases.
“Since companies actively employing during this time are working directly with people in remote locations, conducting background checks becomes an important task in the hiring process for organisations. We have embarked on a digital journey that is driven by modern technology and alternate screening solutions,” Amit Singh, head – commercial, First Advantage India, told ET.
The highest number of discrepancies have been detected in the >=22 to 30 years age bracket candidates. 92% of the fraudulent occurrences have transpired in the 22 to 40 years bracket in both the quarters, says the report.
30 out of every 100 candidates screened in the telecom sector were discrepant which is in line with the usual high trends obtained in the sector. However, the healthcare industry surprisingly showed a high discrepancy percentage of 27.4% in July – September 2020, way above than 14.6% in the previous quarter of 2020.
“When an extraordinary crisis brought the entire world to a complete standstill, we responded swiftly by transforming our operations and processes to provide innovative solutions which helped companies make hiring decisions and proceed with candidate on-boarding. While many companies have reduced hiring or implemented a hiring freeze, there are organisations hiring as usual and, in some industries, many are even ramping up,” said Singh.
Though the pandemic has played havoc on overall markets and all businesses – big or small – have been hit, the quarter of July-Sep 2020 has shown a recovery of 32% as compared to the previous quarter. Almost all industries like IT, insurance, consulting, e-commerce and logistics, financial services, FMCG, BPO, manufacturing, pharma, retail and staffing have shown a hike in volumes.